Tell us which equipment
Send the washer name or product reference with your question. For an attachment query, include both the machine and the part you want to connect. Describe the marked connection type rather than relying on a photograph alone. This keeps a discussion about flow, fittings or a replacement component tied to the exact items in the equipment register.
Order references
For a submitted order, include its reference and the item that needs attention. Explain whether you want to discuss the selected equipment, delivery information or a return request. A card number or security code is never needed in an email enquiry. Keep payment credentials out of messages and attachments.
The contact route
Equipment and order correspondence uses the domain email below. There is no telephone line or showroom address published for this collection. Do not send equipment to an assumed address; any authorised return requires specific instructions for that item. Keep a copy of your reference and the details of the request.